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Session #1: TERT Update -
Lisa Hall, State TERT Coordinator
Session #2: Next Generation
9-1-1 Challenges - Bob Currier, Intrado, Inc.
Session #3: The Rising Tide
of Multi-Media Michael Sievert, NICE Systems
Session #4: State 9-1-1 Admin
Report Harriet Miller-Brown, State 9-1-1 Administrator
Session #5: Texting Gina
Rosendall, State 9-1-1 office
Session #6: So You Want to
Become an ENP? Dee Ann Summersett, Pat Anderson,
Loren Hebert, Jeri Tapper, ENPs
Session #7: TERT for Admin
Lisa Hall, State TERT Coordinator
Session #8: Supervisors Forum
- Andrea Hine, Ionia Co Supervisor
Dpty Directors
Forum-Bruce Gaukel, Lansing/Ingham Co Dpty Director
Session #9: Grant Writing 101
Paul Logan, First Contact 9-1-1, LLC
Session #10: So You Want to
Present at a Conference? Dave Larton
Session #11: Bully Beware
Kelly Rasmussen, Success Communications, Inc
Session #12: Word Techniques
for Keeping Control and Delivering Exemplary Customer Service
at the same Time Mac McKinnon, MACNLOW Associates
Session #13: Stolen Vehicle
Slowdown - George Baker and Cathy McCormick, OnStar
Session #14: Panel Discussion
for Directors Sheriff Dale Gribbler
Session #15: EAS (Emergency
Alert System) Larry Eastlack, Director of Technology for the
Michigan Association of Broadcasters
Session #16: Fun for
Dispatchers Harriet Miller-Brown/State 9-1-1 Administrator
Session #17: Overcoming
Language Barriers when Seconds Count Rene Foley, Language
Line Services
Session #18: LEIN TAC Updates
Kevin Collins, LEIN Auditor, MSP
Session #19: Tapping into
your local Amateur Radio Community David Hayhurst, MPSCS
Session #20: Town Hall
Meeting w/Jason Barbour - National NENA President
Session #21: Radio Basics for
Dispatchers Max Machuta/Radio North
Session #22: Technology,
radio interoperability, and migration of systems to future needs
Max Machuta/Radio North
Session #23: Paperless Office
Bob Sobie/Eaton County IT Director
Session #24: Mapping/GIS
Mike Muskovin/Ottawa Co Central Dispatch
Session #25: Self-Esteem
John Bawol/Success Communications, Inc.
Session #26: Hot Button
Issues for Wireless Allen Muse/AT & T
Session #27: Emergency
Management and 9-1-1 Steve Leese, Eaton County 9-1-1 and Greg
Clark, Ogemaw County Central
Dispatch/Emergency Management
Session #28: MCDA
Professional Development Program Joe Van Oosterhout
Session #29: CISM Awareness
for Dispatchers Lyn Mercer/Tuscola County
Session #30: VoIP for
Dispatchers Bob Currier/Intrado, Inc.
Session #31: Amber Alert
Sgt Greg Jones/MSP
Session #32: Power Point
Presentation Jim Loeper/Gogebic County
Session #33: 9-1-1 Laws -
Doug Van Essen/Van Essen & Silver
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